If you have questions, please peruse the All Web Now' Frequently asked Questions for more information. If you can't find an answer to your question, contact All Web Nowfor support.

1. What is virtual hosting?

2. What is a web site?

3. What's a domain name?

4. Does All Web Now offer dial-up Internet access?

5.How do I setup my web site at All Web Now?

6.How quickly can I access my web site, after transferring it or setting it up?

7. How do I transfer my site to All Web Now?

8. What is a yearly or annual payment plan?

9. Is my web site accessible with Color or without the "www"?

10. Does All Web Now support Macintosh systems?

11. Who can I contact if I have unanswered questions?

12. Are your servers connected 24 hours a day, 7 days a week?

13. What is the server type: NT? UNIX? Both? Other?

14. How do I upgrade my account?

15. Does All Web Now host foreign domains?

16. Can I resell my space to have subdomains?

17. May I promote my web site with bulk email?

18. What are autoresponders and are they included?

19. What programs can be used to access e-mail (pine, elm, Netscape mail, etc.)?

20. What is an email alias?

21. Do you have a database system?

22. Do you have FTP and FTP Anonymous access?

23. Do you have a limit on the FTP transfer?

24. Does All Web Now use Netscape's SSL technology?

25. . Are your virtual servers able to work with old and text-mode browsers such as Lynx?

26.Are VRML 1.0 and 2.0 mime types wrl and mus supported?

27. Does each virtual server have its own log files?

28. Is a CGI-BIN personal directory provided?

29. What is CGI access?

30. Which languages are supported in CGI (e.g. Bourne shell, Perl, Java)?

31. How can I manage my e-mail users (add/remove/update).

32. Do you charge additional fees for hosting a secure web site?

33. Can I setup forms for secure transmission?

34. What cgi scripts are pre installed?

35. Does All Web Now offer SSI?  

36. What version of Perl does All Web Now use?

37. Can we set up password protected areas with .htaccess?

38. Does All Web Now support IMAP?

39 . Do you support Java servlets (JSP)?

40. Do you support Cold Fusion?

41. Is PHP4 supported?

42. Do you offer backward compatibility browser detection?

1. What is virtual hosting?
Virtual Hosting is an option that allows a company or individual to lease part of a server to store their web site data, rather than pay for an entire machine with more space than they need. As part of our virtual hosting we provide a dedicated IP address as opposed to a shared IP. However, for most sites we use the shared IP system, to keep our costs low. 

2. What is a web site?
A web site is your opportunity to be seen on the World Wide Web. It is a physical space on a web server connected to the Internet. Your web site is where you store your web pages that make up the content of information about your business or organization.

Through the domain name (URL), such as yourname.com, anyone can access your site and learn about you. Whether your site is strictly information based, or complete with online ordering features for your product, visitors will have access to you 24 hours a day, 7 days a week (24/7). If you have a business, you can use the Internet to approach consumers you might not be able to reach through conventional advertising and media vehicles. The World Wide Web is your link to worldwide exposure.

It is important to remember that if you intend to have your site accessible 24/7, it is wise to host it with a company that dedicates all of its bandwidth to hosting. All Web Now is such a company. Our network is not bogged down by users trying to access the Internet. We are dedicated to serving up your content and providing you with all of the special features you need to professionally host your site.

3. What's a domain name?
A domain name is your address on the World Wide Web. With your company's online image at stake, you should make sure your domain name includes your company name (yourbusiness.com). Then, your e-mail address will also be specific to your company. Your potential clients may assume that your company isn't established if it doesn't have its own domain name. There are tens of thousands of domain names registered every day with over 4 million already reserved. Reserve your name before it becomes the property of someone else.

4. Does All Web Now offer dial-up Internet access?
No, you will need local Internet access in order to maintain your website and retrieve e-mail addressed to your site.

5. How do I setup my web site at All Web Now?
Simply sign up for a new account on our secure online order form.

6. How quickly can I access my web site, after transferring it or setting it up?
Your account will be setup the same business day! Once an account is set-up an activation notice will be sent to you via e-mail including your username, password, and your IP address.

7. How do I transfer my site to All Web Now?
Step 1: Sign up with us just as if it was a new account.

Step 2: Within 12 hours you will receive an email from us, issuing you an IP number and stating that your account has been setup.

Step 3: Transfer your content and test your site on our server with your IP number. You use the IP number just like a domain name. For example, if we give you an IP number of 216.67.225.74, you can put that number in a browser as http://216.67.225.74/~username/ to see what your pages will look like on our server. We offer this so while your domain name is in the propagation period, you can temporarily view and update your site via a web browser.   Note: Domain names take up to 48 to 72 hours to propagate over the world wide web's servers.  If you purchased a domain name through us, disregard step 4 and 5 below.

Step 4: Next, modify your domain nameservers with the appropriate registrar company (the company that you initially registered your domain name through i.e. network solutions, register.com, directnic etc.).  Use the All Web Now nameservers you receive upon signing up within the confirmation email and input that information in the primary and secondary form fields provided by your registrar. 

Step 5: Once you verify the transfer, the registrar will point your domain name to our name server, and the rest of the world will be able to access your new site on our server with your domain name within 48 to 72 hours.

8. What is a yearly or annual payment plan?
Annual means that you pay for the whole year in one payment. You can choose to pay on a monthly basis as well. Click here to view our annual plans....

9. Is my web site accessible with or without the "www"?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name.

10. Does All Web Now support Macintosh systems?
Yes, you can use the Fetch program to transfer files from your MAC to our system. You can also use Telnet and the POP e-mail programs like Eudora, Claris E-mail and Netscape Mail.

11. Who can I contact if I have unanswered questions?
The easiest way to contact our sales department is to e-mail: Contact us by email or call 1-513-921-4001.

12. Are your servers connected 24 hours a day, 7 days a week?
Yes, they are always connected and always monitored.

13. What is the server type: NT? UNIX? Both? Other?
We run on UNIX only because of these reasons listed:

1. Stability
2. Cost effectiveness
3. Compatibility
4. Speed
5. Security
6. Customization capabilities

14. How do I upgrade my account?
You can easily upgrade your account at any time through our sign up page. Or, send an e-mail to support via our update form.

15. Does All Web Now host foreign domains?
Yes, we host all types of domains, foreign and domestic.

16. Can I resell my space to have subdomains?
We only allow 1 domain name per IP address. If you would like to resell space, please contact us to sign up for our reseller program.

17. May I promote my web site with bulk email?
Spamming is in violation of our service agreement. There are legal and ethical issues involved in mass mailing of unsolicited email. Any user of our services who has sent a large number of unsolicited email will have their account closed within 24 hours. A pro-rata share of their current contract will be refunded.

18. What are autoresponders and are they included?
An autoresponder is similar to an alias, but it also will send an automatic reply back to the sender.

19. What programs can be used to access e-mail (pine, elm, Netscape mail, etc.)?
All POP clients are fine-- any program which downloads the files from our server onto your computer. You can use mail user agents that run on our servers (such as pine), with a special configuration. You cannot use IMAP programs. Directions for setting up mail with any POP client software is included in your email sent after you sign up.

20. What is an email alias?
An e-mail alias means if you send mail to All Web Now, that address is aliased to whomever needs to receive it. It can be one person or multiple people, however you need it structured. It is unlimited — get as many as you need for no extra charge!

21. Do you have a database system?
We offer My SQL.

22. Do you have FTP and FTP Anonymous access?
Yes, we provide both FTP and FTP Anonymous access with certain account packages. Please refer to the Prices & Plans page.

23. Do you have a limit on the FTP transfer?
No. There is no limit. Please refer to the Prices & Plans page.

24. Does All Web Now use Netscape's SSL technology?
We use Apache-SSL which is several times more secure than Netscape SSL.

25. Are your virtual servers able to work with old and text-mode browsers such as Lynx? Our servers are virtual--you get your very own IP address on the web server and they will work with Lynx.
Older or text-mode browsers will find the index.htm when the user inputs www.yourdomain.com.

26. Are VRML 1.0 and 2.0 mime types wrl and mus supported?
We support these mime types. You can set your own mime types with your .htaccess file.

We support these. You can set your own mime types with your .htaccess file.

27. Does each virtual server have its own log files?
Yes, you have your own log files.

28. Is a CGI-BIN personal directory provided?
A CGI-BIN is available with every package.

29. What is CGI access?
CGI scripts (Common Gateway interface) provide counters, form responses, guest books, and many other things. Our partnership with Train Yard Software gives you full CGI access for no extra charge! You can write your own scripts, install someone else's, or use one of our pre installed CGI scripts.

30. Which languages are supported in CGI (e.g. Bourne shell, Perl, Java)?
Bourne, Shell, Java and Perl are all supported and available.

31. How can I manage my e-mail users (add/remove/update). How can I setup mail redirection for my users?
To add or delete POP boxes, use the Mail Manager at http://yourdomain.com/cpanel/
You redirect mail by editing the address, un-forwarding to the POP box (which deletes it if that's the only reference to it) and forwarding to whatever email address you desire.

32. Are additional fees charged for hosting a secure web site?
Yes, there is a charge of $99.99 per year to secure your site. (e.g. https://yourdomain.com).

33. Can I setup forms for secure transmission?
Yes

34. What cgi scripts are pre installed?
Pre installed CGI scripts include pgpmail.pl, formmail.pl (new version) and count.cgi.

35. Does All Web Now offer SSI?  
SSI is on all of our servers. You just need to be sure that you call your files with the .shtml extension.

36. What version of Perl does All Web Now use?       
All Web Now uses version 5.00404 of Perl.

37. Can we setup password protected areas with .htaccess?
Yes, you can setup password protected areas through your control panel.

38. Does All Web Now support IMAP?
Our servers are configured to support IMAP.

39. Do you support Java servlets (JSP)?
JSP is not supported at this time. Please put a request for it to be installed if you need it for a small fee.

40. Do you support Cold Fusion?
Cold Fusion is not supported at this time.

41. Is PHP4 supported?
Yes .

42. Do you offer backward compatibility browser detection?
Yes.